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HomeServe Telefix Program

As we all adjust to the challenges we are facing due to COVID-19, HomeServe is still here to help our customers. We’ve made some important adjustments to help maintain our operations so we can continue to provide the excellent customer service you expect of us. One of those adjustments is the introduction of the new HomeServe Telefix™ program.

What is the Telefix progam? Simply put, it’s a way for you to get step-by-step guidance to help you DIY easy fixes for HVAC, plumbing, and electrical issues.

When you call for service on your home, simply describe the issue you're having and our team will schedule a call with an expert HVAC technician, plumber, or electrician. Our experts will provide a free step-by-step guide to walk you through some common DIY fixes for the problem you're having, allowing you to keep your systems running without needing a technician to come to your home. If the problem can’t be solved over the phone, we can help find you the right licensed technician. Technicians in our network undertake a number of measures to help prevent the spread of the coronavirus.

If you're interested in learning more about the HomeServe Telefix program, visit us at today.